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Welcome to PrintMate
As our name suggests, we want to be your friend when it comes to saving money and saving the planet. We believe we can achieve these goals without having to sacrifice product quality or service.
According to several studies and press reports, printer inks are some of the world’s most expensive liquids, surpassing petrol, perfume and even Champagne. http://www.cockeyed.com/science/gallon/liquid.html
What’s more, each year over 900 million plastic cartridges end up dumped in landfills around the world.
So ask yourself the following questions:
- Want to play your part in saving our planet?
- Want to make massive savings in your printing costs?
- Don’t want to sacrifice print quality or performance?
- Want the peace of mind of a comprehensive warranty?
- Want an easy solution to recycling your printer inks or toners?
If you answered yes to these questions then you’re at the right place because PrintMate is your friendly compatible brand that delivers on quality, performance, savings, product range and service.
In fact, all our PrintMate cartridges come with over 40 years of experience and are designed, produced, inspected and tested in USA/Europe to meet stringent ISO 9001:2000 quality standards.
We are so confident in the quality of our products that we have put together a 100% satisfaction guarantee that includes a comprehensive two year warranty on all ink and toner products. With PrintMate, you also get great value and performance. All our print yields will match or exceed the OEM standards, which means you get the same if not more page prints compared to the original.
100% Promise – Our Pledge
The PrintMate 100% Promise is our pledge to providing customers with complete satisfaction that we will meet the following service criteria:
- All PrintMate products will be produced to meet ISO 9001:2000 standards.
- All PrintMate Products will be backed by a comprehensive 2 year warranty.
- Warranty includes printer replacement and engineer call out.
- Using PrintMate products will not void your printer warranty.
- All page yields will meet or exceed OEM standards.
- Our operational accuracy must not fall below 99%.
- Our order fulfillment rate must not fall below 99%.
- Our returns rate must not exceed 2%.
PrintMate warrants for 2 years that its inks and toner cartridges are suitable for use in the intended models of printers and are free of defects that could cause damage to these printers.
Should it be shown that a printer is damaged due to the use of a PrintMate product, PrintMate will pay reasonable and customary charges for the repair of your printer, or provide an equivalent new or refurbished printer. A PrintMate approved Engineer must be consulted in the first instance. The use of this product will not void your printer’s warranty.
To view or download our warranty please click here
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